General Terms and Conditions

These Terms and Conditions describe the rules that apply when you use Space Slots. They explain the relationship between us and our users, set out your responsibilities, and outline how we operate the account, payments, promotions and disputes. By registering or continuing to use the platform you accept these terms and any specific rules that apply to individual services or promotions.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your login. Only one account is permitted per person, household and payment method unless we agree otherwise in writing. You must provide accurate information and keep it up to date. We may suspend, restrict or close accounts where we suspect fraud, abuse, multi‑accounting, chargebacks or breaches of these terms.

Eligibility requirements

Accounts are available only to persons who meet the legal age in their jurisdiction (minimum 18 years in the United Kingdom) and who are allowed to gamble under local law. We may refuse registration from certain jurisdictions and will verify your age and identity as part of our account checks. You must not register if you are self‑excluded from gambling or barred from our services.

Acceptable platform use

Use the platform lawfully and fairly. Prohibited conduct includes using bots or automated tools, manipulating games, collusion with other players, or attempting to bypass restrictions such as location checks. Do not attempt to conceal your identity or location through proxy services or VPNs where this is restricted. We reserve the right to investigate suspicious activity and to take appropriate action, including withholding funds where necessary to perform checks.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms which will be shown where the offer is made. Bonus funds are separate from real‑money funds and may be subject to wagering requirements, game restrictions, maximum bet limits and expiry periods. Misuse of promotions - including bonus abuse or bonus hunting - may result in cancellation of the offer and closure of the account. Always consult the promotional terms before opting in.

Deposits and withdrawals

We accept a range of payment methods shown in your cashier. All deposits must come from a payment method registered in your name. We may set minimum and maximum deposit limits and allow you to set personal deposit limits for safer gambling.

Withdrawals

Withdrawals are subject to verification and may be delayed while we complete KYC checks. We may require proof of identity, address and proof of payment before processing cashouts. Withdrawal limits, processing times and fees (if any) are detailed in your account and can vary by method. For large wins we may apply staged payments or further checks to ensure secure processing.

Dispute resolution

If you have a complaint contact our support team so we can investigate and aim to resolve the matter promptly. If an issue cannot be resolved directly, escalation routes including independent adjudication or dispute procedures will be set out in your account information. We will co‑operate with genuine enquiries and provide relevant account and transaction records where permitted.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified to account holders by email or platform notice. Continued use of the service after notification constitutes acceptance of the updated terms. If you do not accept a change you should stop using the service and close your account using the contact options available.