User Privacy Policy
This Privacy Policy explains how Space Slots collects, uses and protects personal data when you register, play or otherwise interact with our online casino services in the United Kingdom. We respect your privacy and set out here what information we hold, why we process it and how you can exercise your rights.
Types of data we collect
We collect several categories of information to operate accounts, process payments and keep our platform secure. This includes personal data, technical data and transactional data described in the sections below.
Personal data
When you register or verify your account we collect identifying information such as your full name, date of birth, billing and postal address, email address and telephone number. If you complete identity checks we may also collect government ID photos or documents and verification data to confirm age and identity.
Technical data
Technical data covers device and connection information used to deliver and secure our services. Examples include IP address, browser type and version, operating system, device identifiers, screen resolution and approximate location from your IP. We also collect usage data about how you interact with the site, game preferences and session logs for security and troubleshooting.
Transactional data
We store payment and transaction details needed to process deposits and withdrawals, including payment method, transaction amount, currency and status. We do not store full card details on our systems; payment processing is handled by authorised third-party providers. Transaction history and wagering records are kept for account management and compliance purposes.
How we use information
We use your data to create and manage your account, process payments, verify identity, prevent fraud, comply with legal and regulatory obligations and provide customer support. We may also use aggregated or anonymised data for analytics to improve our service. Where you have given consent, we may send marketing communications which you can opt out of at any time.
Data protection practices
We protect personal data using industry-standard technical and organisational measures. This includes encryption in transit, secure access controls, regular security reviews and staff training on data handling. Access to personal data is restricted to authorised staff and service partners who need it to perform their role.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, secure sessions, and collect analytics. You can manage cookie settings through your browser or device and opt out of certain tracking via your account settings where available. Note that blocking cookies may affect site functionality.
User rights
Subject to applicable law, you have rights over your personal data including the right to access, correct or erase data, request restriction of processing, object to processing and request data portability. You may also withdraw consent where processing is based on consent.
Access, correction and deletion of data
You can review and update basic account information in your account area. For other requests, contact our support team at [email protected]. We may need to verify your identity before fulfilling requests. Certain data may be retained where required for legal, regulatory or legitimate business purposes.
Information sharing and third parties
We share data with selected third parties to operate the service. These include payment processors, identity verification and fraud prevention providers, analytics and hosting providers, live chat and CRM partners, and legal or compliance advisers where required. We require partners to process data securely and only for specified purposes.
Privacy policy updates
We may update this policy to reflect changes in our operations or legal requirements. Material changes will be communicated via the account or email where appropriate and the most recent version will always be available on our website.